Taxpayer Perception Survey in Ukraine

Client The World Bank
Status Completed
Duration February 2024 - June 2024
Location Ukraine

Taxpayer Perception Survey in Ukraine

Statistical IS and Capacity Building
 February 15, 2024

Objectives

The Taxpayer Perception Survey aims to capture taxpayers' experiences with the State Tax Service (STS) during tax filing and payments, assess tax reform progress, and recommend ways to improve STS services. The data will also track tax compliance costs and gauge reform impacts on Ukrainian enterprises.

Scope of Work:

  • Design a web-based TCCS questionnaire using a World Bank draft, aligned with Ukrainian tax law.
  • Test and pilot the questionnaire with experts, and refine based on results.
  • Deploy the survey, collect responses securely, and store data on a secure server.
  • Validate and clean the survey database, ensuring it meets the World Bank's quality standards.
  • Estimate weights using STS-provided population data, prepare cross-tabulations, and ensure country-representative results.
  • Deliver the final questionnaire and documentation to the World Bank.
  • Conduct eight focus group discussions to validate survey findings with business and tax experts, ensuring comprehensive feedback from various business sizes and tax professionals.

About

SAM-UKR is a consultancy company which is affiliated with SAM and UDA Consulting Companies and based in Ukraine. SAM-UKR focuses on application of Statistics on public safety and security, humanitarian assistance, socio-economic and rural development, productivity, evaluation, monitoring and impact assessment.

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